Online Broker Comparison - Questions Every Investor Should Ask

What kind of investor are you?  Are you an activean issue.  This is usually an issue with big name
trader, a buy and hold investor, or do foreignbrokers that haven’t really caught on to the low
markets interest you?  Finding out what kind ofcost mentality.
investor you are is the first step in comparingCustomer Support.  How easy is it to contact
discount brokers.  Each online broker you work withsomeone at customer support?  If you needed
will have a specialty they’ve built their businesssomething urgent could you talk to a real person
around.  Some specialties include customer service,about your account?  
mutual fund management, low cost trading, real timeInvestment Products.  Are you wanting to invest in
tools, user friendly interface, or having a network ofmore than just regular stocks, bonds, mutual funds,
traders interact with each other.   Which of theseand options?  If you prefer mutual funds, does the
specialties is the best?   The best broker is onebroker have a wide range of no-load  and load funds
that fits your needs.  to choose from?  Many brokers don’t like
The best broker comparisons highlight the differencestrading penny stock or excessively risky stock.
and make suggestions based on what kind ofTimely Execution of Trades.  How long does it take
investor will be using the service.   Somefor the broker to execute an order after you’ve
comparisons are worthless because they areplaced it?  While most companies will be very close
comparing apples and oranges and they fault theon time of execution some are worst than others. 
apple for not being an orange.  Each company isA search engine can make short work of
different and they have grown in different ways. investigating if a company has had problems in this
For the majority of investors most online brokersarea.
have all the services they could possibly ever need. Does the Broker have Physical Locations?  Many
With that in mind what are the main areas toinvestors that are internet savvy have never placed
compare.foot in a physical location and have traded for
Ease of use.   Websites that are easy to use willyears.  Other investors may take solace in knowing
help you avoid a lot of headaches.  Usually within athey can drive to a branch and talk to someone face
few minutes of trying to sign-up you will have anto face.  
idea of how easy the rest of the company’s siteTrade Commissions.  How much will it cost to
will be like.   trade?  How many trades do you anticipate
Minimum balance to start an account and avoidexecuting each year?  How much of your total
fees.   Are you an active investor with access toinvestment will the commission represent?  Trading
enough cash to open an account.  Do you havecosts can add up quickly if you buy a number of
enough available to avoid account minimum fees? individual stock, buy weekly, or sell regularly.
For most online brokers this is not an issue becauseResearch& Analysis Tools.  Are you a technical
they have eliminated all these kinds of fees.investor?  Free access to tools and research can
Inactivity fees.  What if your account is inactive? Willsave you hundreds of dollars each year.
you be charged a fee?  Some broker’sSophistication of trading tools.  Can the broker
inactivity fees in are figured on a monthly basis.  Ifperform the type of trades you are trying to
you are a buy and hold investor they may penalizeexecute?   What kind of automation and
you for not actively trading.  Again, this is usually notcustomization are available to you?