Office Cleaning - Who Is Walking Around Your Office After Dark?

Janitors have access to virtually all areas of a building,committed several felonies: document fraud, perjury
including your office, when no one else is around.on an I-9 form, and identity theft if the social
Your office is the center of your firm's brand, imagesecurity number or other personally identifying
and reputation in the community. Your office may beinformation used by the illegal alien belonged to
home to the firm's intellectual property, tradeanother person. By failing to verify that these
secrets, or proprietary information such as customerpersons were eligible for work in the United States,
lists and price sheets. You may also keep the names,this cleaning contractor exposed its customers,
addresses, phone numbers, social security numbersincluding building owners, managers and tenants, to
and dates of birth of your clients and employees insignificant criminal and financial liability under the
your office. Is this information safe? What do youImmigration Reform and Control Act of 1986.
know about your office cleaner? Has your janitorThe Immigration Reform and Control Act of 1986, 8
been convicted of a crime of violence? Is yourU.S.C 1324a(1), specifically prohibits the hiring of an
janitor an illegal or undocumented worker, a violentalien not authorized to legally work in the United
felon, a drug addict, a corporate spy, or an identityStates. A much lesser-known section of this law, 8
thief?U.S.C 1324a(4), provides that an entity that uses a
A single case of identity theft could cost your firmcontract or subcontract to obtain the labor of an
thousands of dollars, thousands of hours of labor toalien knowing that the alien is an unauthorized alien
fix, and cause enormous damage to your firm'swith respect to performing such labor, shall be
brand, image and reputation among your customersconsidered to have hired the alien for employment in
and employees. Identity theft statistics areviolation of law. WalMart Stores, Inc. was reminded
staggering. The Javelin Strategy and Research Centerof this law the hard way. While avoiding criminal
recently reported:charges, WalMart agreed to pay a record $11 million in
• There were 10 million victims of identity theft infines to the federal government to resolve charges
2008 in the United States, a 22% increase over 2007alleging the employment of illegal aliens by the
• 1 in every 10 U.S. consumers has been victimizedindependent contractors WalMart retained to provide
by identity theftjanitorial services. The investigation resulted in the
• Up to 55% of victims take 4-12 months toarrests of over 350 allegedly illegal aliens. The cleaning
correct the damage from identity theftcontractors that hired the undocumented aliens and
• In 2008, existing account fraud in the U.S. totaledplaced them in WalMart stores plead guilty to criminal
$31 billionimmigration charges and agreed to pay a further total
• The average victim loses between $851 andof $4 million in fines.
$1,378 out-of-pocket trying to resolve identity theftWhile no one action, or series of actions, can ever
• 47% of victims have problems qualifying for aprovide 100% protection against identity theft or
new loanother crimes committed by a janitor, there are
• 70% of victims encounter problems removingseveral actions that must be taken to mitigate risk in
negative information from their credit reportsconnection with signing a contract for janitorial
• Businesses across the globe lose $221 billion aservices.
year due to identity theftDue diligence. Investigate whether the cleaning
• Stolen documents and wallets account for almostcontractor has ever been associated with hiring illegal
half of all identity theft (43%).aliens. The internet is a valuable tool in this regard.
Evidence developed during the past few years pointsSearch the internet under the name of the company
to an unmistakable and irrefutable connectionand check the U.S. Immigration and Customs
between illegal or undocumented workers employedEnforcement website. If a company has a history of
as janitors, and identity theft and other crimes. Thehiring illegal immigrants, you would be well-advised to
crime of identity theft is generally committed for twohire a different contractor.
reasons; personal benefit or document fraud. ThereCriminal Background Check. Make sure the cleaning
have been a number of stories in the media aboutcontractor conducts an extensive criminal background
janitors committing identity theft.check on all employees. Insist that appropriate
In Seattle, 2 janitors were accused of stealing thelanguage covering this point be included in your
identities of 181 people and running up thousands ofcontract.
dollars in charges. The janitors said they stole theE-Verify. A criminal background check, without more,
information by rummaging through company files,may be insufficient to detect persons with criminal
including personnel files. In Florida, a janitor wasrecords. Here's why. Some U.S. citizens, in order to
charged with stealing the identity of an attorneyhide extensive criminal histories, will provide a cleaning
whose office he cleaned, selling shares of stockcontractor with a fake name and false proof of
owned by the attorney, and running up $20,000 inidentity. If a criminal background check is run using
credit card charges.this fraudulent information, the results may come
The U.S. Attorney for the western district ofback showing no criminal history when in fact that
Washington reported that 2 janitors, while employedperson has an extensive criminal record. The
at a janitorial company working at night in a U.S. BankDepartment of Homeland Security's E-Verify System
branch, stole information on more than 200 bankconfirms the identity of each employee by comparing
customers. Using that information, the janitorsinformation from the employee's I-9 form against
opened credit accounts in the customers' names, and444 million records in the Social Security
signed up for on line banking. Using the credit cardAdministration database and 60 million records in the
accounts, they purchased expensive items such asDepartment of Homeland Security's immigration
laptop computers, flat screen televisions and airlinedatabases. E-Verify allows the contractor to
tickets. Using on line banking they paid their own billsdetermine whether that person is who he says he is
and transferred funds to checking accounts that theyand confirms the reliability of the identifying
then drained. They also submitted change of addressinformation that will be submitted for the background
requests on line so that the customers did not getcheck. In addition, E-Verify determines the eligibility of
their bank statements alerting them to the problem.each employee to work in the United States.
The indictment charged the janitors with more thanResearch indicates that illegal immigrants generally are
$200,000 in fraud.not "undocumented." They commonly possess bogus
While a significant portion of identity theft isdocuments such as counterfeit social security cards,
committed for financial gain, identity theft is alsoforged drivers licenses, fake "green cards," and
perpetrated for the purpose collecting personal dataphony birth certificates. Experts believe that
to sell to document forgers or organized identifyapproximately 75 percent of illegal aliens use
theft rings. In New York, a janitor at public radiocounterfeit social security cards to obtain
station WNYC was charged with stealing a list of theemployment. The E-Verify System helps detect this
station's donors and selling it to an identity theft ring.fraud. Before signing any contract for cleaning
The sad truth is that many cleaning contractors hireservices, make sure appropriate language requiring
persons that they know, or should know, are illegalthe use of E-Verify is included in the contract.
aliens. Many cleaning companies simply choose toBy following these simple suggestions, a building
accept identification documents presented byowner, manager or tenant can:
employment candidates at face value even when(1) significantly reduce the risk that a janitor
there is an obvious discrepancy. Failing to verify thatemployed by a cleaning service will engage in identity
employees are who they say they are and eligible fortheft, corporate espionage, or other serious crimes
employment in the U.S. unnecessarily subjects buildingagainst persons or property in facilities under their
owners, managers and tenants to unacceptable riskcontrol,
of harm and potential legal liability. The seriousness of(2) prevent cleaning service outages arising from
this risk is demonstrated by two recent cases.having their cleaning contractor shut down,
In November, 2009, more than 1,200 janitorsimprisoned or fined by U.S. Immigration and Customs
employed by a janitorial services contractor wereEnforcement, and
fired in Minnesota when they were unable to provide(3) avoid potential criminal liability and large civil fines
the U.S. Immigration and Customs Enforcement witharising from your cleaning contractor's illegal conduct.
proof of their legal status in the United States. TheCopyright 2010, James Cleaning Service, LLC. All
vast majority of the 1,200 fired workers turned outRights Reserved.
to be "undocumented." These illegal aliens may have