| Discount brokers provide traders with a platform for | | | | for charting, trending and other reporting to help the |
| their computers in which to make buying and selling | | | | trader with analysis of market trends for better |
| transaction for their exchange. The platform consists | | | | decision making. The software application platform will |
| of a software program that is loaded onto the | | | | also have a direct internet connection that must be |
| trader's computer and should be available for use | | | | available at all times with fast real time access to the |
| twenty four hours a day, six days a week for | | | | exchanges and markets for quick buying and selling |
| trading and access to the market. It should be reliable | | | | transactions. |
| and fast for making real time transactions. | | | | If for any reason these varying types of platforms |
| Some discount brokers offer a service package that | | | | have problems or stop working then you will need to |
| is available through the internet with the trader | | | | be able to connect with the discount brokers directly |
| having access through a login and password. In this | | | | by telephone in order to get the problem resolved or |
| case it is more like a web service than a software | | | | perform your buying and selling trades for you over |
| application. The discount broker will need to ensure | | | | the telephone so you do not miss out on your |
| this web application is dependable and readily available | | | | transactions and trading. |
| for traders. If for any reason this service is not | | | | The discount brokers should have a customer |
| functioning properly then the trader will move on to | | | | support line that is answered immediately to address |
| another discount broker who offers better services | | | | your needs whether it is about a computer related |
| and connectivity. | | | | problem or an internet connection. If the discount |
| Other discount brokers provide a software application | | | | broker does not offer this fast in person response |
| for downloading to the trader's computer. This can | | | | then you should find a discount broker that does |
| include the same type of features as that of a web | | | | offer immediate telephone support. |
| service but includes additional plug-ins or capabilities | | | | |